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4.3 ★★★★★
Based on 29 reviews
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Product Reviews
★★★★★ 1
NOt good... not great... horrible
Set name: Sublimation Printer
I’m thoroughly disappointed with the Brother Sublimation Printer and would not recommend it. Out of the box, the setup process was more complex than anticipated, with unclear instructions and frequent errors. The print quality was inconsistent, with colors often coming out dull or inaccurate, despite multiple attempts at calibration. I experienced frequent paper jams, which disrupted my workflow and wasted a lot of materials. The printer’s software is buggy and doesn’t integrate well with other design programs, making it frustrating to use. The connectivity options were unreliable, causing frequent disconnections and delays. Additionally, the printer is quite noisy during operation, which can be distracting and bothersome. The build quality feels flimsy and not as durable as I expected. The customer support experience was also poor, with slow response times and unhelpful solutions. I faced issues with ink usage, as the cartridges seemed to run out quickly, leading to higher operational costs. The sublimation prints didn’t have the sharp, vibrant quality I was hoping for, making my final products look less professional. The lack of clear troubleshooting guides added to the frustration. The printer’s design is bulky and takes up more space than I anticipated. Overall, this Brother Sublimation Printer has been a letdown in terms of performance, reliability, and ease of use. I regret investing in this product and would advise looking for alternatives.
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Reviewed in the United States on August 9, 2024
★★★★★ 4
Pretty good for the price.
Set name: Sublimation Printer
So far so good. I have been producing a fair amount of items to date. My only wish was that the colors were more vibrant with this printer and it's ink.
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Reviewed in the United States on October 27, 2025
★★★★★ 5
Print quality is excellent!
Model: 500N STD
This is my first sublimation printer and I am so happy with my purchase! The print quality is absolutely amazing! I have made a few items and they came out perfectly!
The design software and printing software that come with the printer are good but they are really slow.
Before you buy, think carefully about what size prints you want to make. This printer only prints up to 8.5x14. Some t-shirt designs are larger than that. The ink is also very expensive. Versiflex ink is much cheaper. It might be worth researching the versiflex model before you commit to this printer.
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Reviewed in the United States on December 1, 2025
★★★★★ 5
Huge upgrade from using Eco-tank with sublimation ink.
Model: 500N STD
Wife has been using converted eco-tank printers for a few years with many struggles. The print quality and final result with the Sawgrass prints is a far higher quality and better result!
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Reviewed in the United States on October 29, 2025
★★★★★ 1
TERRIBLE!!!!!
Model: 500N STD
GARBAGE!!!!!!!!!!!! SOOOOOO FRUSTRATING!!!!!!! I would give this zero stars if allowed!!!!! They replaced the first one only to have the second one be WORSE!!! I am unable to use this machine!!
DO NOT WASTE YOUR TIME, ENERGY, OR MONEY!!!!!!!!!
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Reviewed in the United States on May 15, 2026